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Winter Park Store Cancellation Policy

All season pass purchases are non-refundable, non-transferable and not for resale.

Season Passes include, but are not limited to, the following Pass Products: Rocky Mountain Super Pass PLUS, Rocky Mountain Super Pass, Route 40 Pass, Winter Park Season Pass, Winter Park Four Pass, Route 40 4-Pack, Winter Park Two-fer, Winter Park Triple Play, and April Double-Dip.

Red Sky's Ski Pass Preserver Insurance is available for purchase for 6% of the price of the pass product, and can provide coverage for you and your ski pass investment when the unexpected happens.  If you do not accept Ski Pass Preserver Insurance, you will not be eligible for a refund and understand that ski passes are not transferable.  Ski Pass Preserver Insurance is not transferable or refundable.  Claims for season pass reimbursement are pro-rated based on the number of days in the winter season.  Passes with only limited days of access are prorated based on the number of days used.  If you do not purchase the Ski Pass Preserver Insurance Plan, you will be solely responsible for any loss to, or loss of use of, your ski pass.  The Ski Pass Preserver Insurance Plan is offered through Red Sky.  For more detailed information, click here.

Winter Lessons, Lift Tickets, Tours, Rental Equipment and Lockers, Competition Center programs and Events

All purchases of Lessons, Lift Tickets, Tours, Rental Equipment and Lockers, Competition Center programs and Events are non-refundable.  Credit card is charged at time of purchase.  A date change for lift ticket, lesson or rental equipment use is permissible* and may be made on-site at time of check-in.  While there are no reservation change fees, a cost increase may result if lessons, lift tickets, rental equipment or lift tickets are redeemed during a higher-priced season.
*Date change must be within the current winter season.

Summer Bike Lessons, Bike Park Passes, Bike Rental and Adventure Activity Passes

All purchases of Bike Lessons, Bike Park Passes, Bike Rental and Adventure Activity Passes are non-refundable.  Credit card is charged at time of purchase.  A date change for Bike Lessons, Bike Park Pass, Bike Rental and Adventure Activity Pass is permissible** and may be made on-site at time of check-in.  While there are no reservation change fees, a cost increase may result if Bike Lessons, Bike Park Pass, Bike Rental and Adventure Pass are redeemed during a higher-priced season.
** Date change must be within the current summer season.