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Winter Park Store Cancellation Policy

Season Pass 2012 - 2013

All Season Pass purchases, including Winter Park Four Pass are non-refundable, non-transferable and not for resale.

Ski Pass Insurance is available for the 2012-2013 winter season.  Ski Pass Insurance is not transferable or refundable.  Claims are pro-rated based on the number of days skied prior to the date of the incident preventing the use of the season pass.  If you do not accept Ski Pass Insurance, you will not be eligible for a refund and understand that ski passes are not transferable.  Ski Pass Insurance is offered through Travel Guard.  For more detailed information, click here.

Season Pass 2011 - 2012

All Season Pass purchases, including Winter Park Four Pass are non-refundable, non-transferable and not for resale.

Ski Pass Insurance is available for the 2011-2012 winter season.  Ski Pass Insurance is not transferable or refundable.  Claims are pro-rated based on the number of days skied prior to the date of the incident preventing the use of the season pass.  If you do not accept Ski Pass Insurance, you will not be eligible for a refund and understand that ski passes are not transferable.  Ski Pass Insurance is offered through Travel Guard.  For more detailed information, click here.

Summer Adventure Pass, Trestle Bike Park Pass, Bike Rental and Bike Lessons, Summer Season Pass

All purchases of Summer Adventure Passes, Bike Park Passes, Bike Rentals, Bike Lessons and Summer Season Passes are non-refundable.  Credit card is charged at time of purchase.  A date change for Day Passes is permissible* and can be made on-site at time of check-in.

* Date change must be within the 2012 summer season, 6/16/2012 – 9/3/2012.

Winter 2011-12 Lessons, Lift Tickets, Tours and Rental Equipment

All purchases of Lessons, Lift Tickets, Tours and Rental Equipment are non-refundable.  Credit card is charged at time of purchase.  A date change for lift ticket, lesson or rental equipment use is permissible*, and can be made on-site at time of check-in.  There are no reservation change fees; however a cost increase may result if rental equipment reservations or lift tickets are redeemed during a higher-priced season.

* Date change must be within the 2011-12 winter season, 11/16/2011 - 4/22/2012.


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